Troubleshooting

You Cannot Use "Add to User Dictionary" or mazec Setting App

* When you have purchased Japanese Language Package, Register Letter Shape or Register Abbreviation cannot be used, either.

Try following:

• Ennter text with mazec once and operate on the mazec setting app.
  When you install mazec, you can use the above features after entering text with mazec once.

  * The same may goes for update.

• Allow full access for mazec.

mazec Is Not Displayed

If mazec does not appear even when you tap the screen to enter text, tap to switch to mazec.

If mazec does not appear even when you tap , you need to set to use mazec.
For details, tap to open the mazec setting app, and see Startup Guide.

You Cannot Use Any Language Package You Purchased Language Package

Try the following:

• Allow full access for mazec.
• Download system dictionary.
• Turn on the language.